Payment Policy for Zovra
Effective Date: January 17, 2025

At Zovra (https://zovra.site), we are dedicated to providing a seamless and secure payment experience for our customers. This Payment Policy outlines the terms and conditions governing all transactions conducted through our website. By making a purchase, you agree to these terms, which are designed to ensure transparency and compliance with Google AdSense policies.

1. Accepted Payment Methods

We offer a variety of secure payment options for your convenience:

  • Credit Cards: Visa, MasterCard, American Express, and Discover.
  • Debit Cards: Accepted from all major banks and issuers.
  • Digital Payments: PayPal, Google Pay, and Apple Pay.

All transactions are processed in U.S. dollars (USD).

2. Secure Payment Processing

We prioritize the security of your payment information:

  • Payments are processed through trusted third-party gateways using encryption to protect sensitive data.
  • Zovra does not store your credit card or payment details on its servers.
  • All transactions are monitored to prevent unauthorized activity and fraud.

If you suspect unauthorized charges, please contact us immediately at info@zovra.site or call (303) 464-8486.

3. Payment Authorization

By placing an order, you authorize Zovra or its payment processor to charge your selected payment method for the total amount displayed at checkout.

  • The total includes the cost of products, applicable taxes, and shipping fees.
  • Orders will not be processed until payment authorization is successfully completed.

4. Taxes and Fees

Applicable taxes are calculated based on your shipping address at checkout.

  • Zovra complies with all relevant tax laws and collects sales tax where required.
  • For international orders (if applicable), customers are responsible for customs duties, import taxes, and any additional fees required by their country’s regulations.

5. Payment Confirmation

Once your payment is successfully processed, you will receive a confirmation email that includes:

  • Details of your order, including the products purchased and total cost.
  • A transaction ID for your reference.
  • Estimated delivery times based on the selected shipping method.

If you do not receive a confirmation email within 24 hours, please contact us for assistance.

6. Refunds and Adjustments

Refunds are processed in accordance with our Refund and Return Policy:

  • Approved refunds will be issued to the original payment method within 7-10 business days.
  • Refunds for purchases made with gift cards or store credits will be issued as store credits.
  • Shipping fees are non-refundable unless the refund is due to an error or defect in the product.

7. Failed or Declined Payments

If your payment is declined or fails, you will be notified promptly. Common reasons for payment failure include:

  • Insufficient funds in your account.
  • Incorrect billing information provided during checkout.
  • Technical issues with your payment provider or bank.

To resolve the issue, verify your payment details and ensure sufficient funds are available. Contact your payment provider if necessary.

8. Recurring Payments (If Applicable)

For subscription or recurring payment services:

  • Payments will be charged automatically to your selected payment method at the start of each billing cycle.
  • Subscriptions can be canceled at any time through your account or by contacting us.
  • Cancellation requests must be made before the next billing cycle to avoid additional charges.

9. Fraud Prevention

To ensure secure transactions, Zovra employs robust fraud prevention measures:

  • Advanced fraud detection and monitoring systems.
  • Verification of customer details for high-value orders.
  • Immediate action, including order cancellation, if fraudulent activity is suspected.

We reserve the right to refuse service or cancel orders if fraudulent activity is detected.

10. Customer Responsibilities

Customers are responsible for:

  • Providing accurate billing and payment information.
  • Ensuring sufficient funds or credit availability for purchases.
  • Promptly resolving any payment issues to avoid delays in order processing.

11. Updates to This Payment Policy

Zovra reserves the right to update or modify this Payment Policy at any time to reflect changes in our practices or legal requirements. The most current version will always be available on our website, with the effective date clearly noted.

Contact Us

If you have any questions, concerns, or require assistance with a payment, please contact us:

Email: info@zovra.site
Phone: (303) 464-8486
Address: 15495 E 101st Ave, Commerce City, Colorado

Thank you for choosing Zovra. We are dedicated to ensuring your payment experience is secure, transparent, and convenient.